D&D Be Unlike postponed to 2021
If you have got a ticket / room reservation for the congress, we suggets you not to cancel it but keep it for next year congress. So the congress organization offers you these two options:
- To keep your pass and room reservation (if you have reserved it) for the congress in 2021. In this case you do not need to take any action. Your pass / room will be reserved automatically for the 2021 congress. When we will have all the details about the new date, we will regenerate the new passes with the updated details / dates and will send it to you by email.
- Cancel your pass / room reservation. In this case, you will be able to ask for the cancellation and refund of the corresponding amount from Wednesday 18th of March until Sunday 5th of April. If this is your choice, you will find a «Request cancellation» button, only since Wednesday the 18th March, by accessing your private area in salsero with your username and password (https://www.salsero.es/myorders). Once you click this button we will record your request. Since Wednesday, 25th of March, we will begin to process all the requests received, by canceling passes and rooms, as well as refunding the amount to the same bank card or Paypal account with which the purchase was made. In the case of raffles / invitations no refund will be made, since they did not involve payment. You can also cancel your cancellation request if it has not yet been processed. This option should be accepted only until 5th of April. We appreciate your patience, since this process may be slow, but we ensure will attend every request.